Shoppers, Inc. provides mystery shoppers and additional services to a variety of customers in the banking, retail, restaurant, apartment and gasoline industries.  The company, based in Oklahoma, has been in operation since 1986.  At the present time,  shoppers are available nationwide.

The company was started in 1986 as Professional Shoppers.  In 1995, the company was incorporated and the name changed to Shoppers, Inc.  

Shoppers, Inc.'s goal is to help companies improve their overall quality of customer service.  This is accomplished by providing feedback to company management from a customer point of view.   The use of mystery shoppers, or "secret customers", details an average customer transaction in order for management to review the service and procedural skills of employees.  If proper procedures are followed and good service is provided to customers, the overall success of any company will be improved through increased sales, employee retention and the decrease in losses due to employee error or fraud. 

 

ADVANTAGES!

• A variety of shoppers for one location (you do not want the same shopper over and over)

• Customized shopper questionnaires to meet your specific needs

• Simple and competitive pricing to fit your budget

• Personalized service (your account will receive the attention it deserves.)

• Every client's shops are assigned to one account rep in our office - someone is always thoroughly familiar with your needs and locations.